รายละเอียดงานQualifications/Education
Preferably a Bachelor’s Degree in Sales or Marketing or similar course of study or equivalent work experience
Required Skills
- English fluency in reading, writing and speaking;
- Able to build relationships with expat customers;
- Enjoys working as a Team;
- Computer skills for Apple programs including an iMac computer and iphone;
- Fluency in Google applications including Gmail and Google Drive, Excel;
- Able to Drive a car and having a valid driving license motorbike
Preferred Skills
- Previous work experience with English-speakers;
- Previous work experience in customer service; basic knowledge of cleaning equipment and techniques;
- car driver’s license and driving experience
Ideal Candidate Will Have
Outgoing and engaging personality, desire to help others, personal satisfaction in accomplishing work goals; enjoys working with other team members and a desire to be a part of the mission and vision of Bliss Mae Baan Network and Bliss Clean + Care Co. Ltd.
Customer Service and Sales Responsibilities
Working on the sales and customer service team in all activities associated with each of the following revenue streams and services
- Weekly Customers
- One Time Clean Customers
- Deep Clean Customers
- Specialty Service Customers
- Consultation Service Customers
- Customer Spot Checks as requested
Other Administrative Responsibilities
For all revenue streams assigned to the Representative
Work on the HubSpot CRM system by inputting new Customer information and updating current BCC Customer information.
Provide Intake for new Leads on Hubspot, Line Official and receive phone calls to assist BCC new Leads and current Customers with their service requests
Receive and assist all new customer service requests through the website, Facebook, google ads Line Official or through the office phone and assign customer service requests to the appropriate CS Representative.