รายละเอียดงานJob Descriptions : IOT System
• Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application
• Implementing IoT / M2M / MEC platforms and IoT/M2M/MEC Application
• Detail Planning of IoT /M2M / MEC platforms
• Monitoring performance of IoT / M2M / MEC platforms and services
• Performing platform configuration and changes - Performing fault handling and preliminary troubleshooting
• Testing IoT/M2M/MEC services together with MKT and customers - Solving customer complaints & disputes
• Supporting routine activities related to IoT platforms and services
• Coordinate internal department and third parties/vendors for execution of projects
Job Descriptions : Charging and Billing System
• Efficiently oversee and monitor the charging and billing systems, covering servers, networks, databases, and applications.
• Swiftly identify and troubleshoot any issues with charging and billing systems, ranging from hardware failures to software bugs, security breaches, or network outages.
• Execute preventive maintenance tasks, backup procedures, and disaster recovery plans to safeguard seamless business operations during emergencies.
• Collaborate with vendors and service providers to procure, install, and update equipment and software to maintain optimal system performance.
• Methodically document and update procedures and work instructions to ensure alignment with industry standards and regulations.
Job Descriptions : VAS (Value-Added Services) System
• Act as a system operation engineer specializing in VAS (Value-Added Services).
• Implement and maintain systems dedicated to VAS operations.
• Address performance faults and conduct initial troubleshooting as necessary.
• Monitor network and service performance to ensure optimal functionality.
• Perform system monitoring and troubleshoot to handle customer complaints effectively.
• Provide support to the NOC (Network Operations Center), serving as the first-tier team