รายละเอียดงาน- Oversee daily operations to ensure they meet international standards.
- Manage daily operations, including opening and closing procedures.
- Oversee staff scheduling, training, and performance evaluations.
- Act as the point of contact for foreign guests, addressing any concerns or special
requests.
- Handle customer complaints and feedback professionally.
- Train and mentor staff on international customer service standards.
- Develop and implement strategies to attract foreign clientele.
- Ensure compliance with international health and safety regulations.
- Monitor customer reviews and feedback to improve service quality.
- Collaborate with the marketing team to create campaigns targeting foreign audiences.
- Prepare reports and presentations for stakeholders on international performance metrics.
- Monitor inventory levels and place orders as needed.
Collaborate with marketing and upper management to drive business goals.
- Generate reports on sales, labor, and inventory for higher management.