บริษัท เดอะมอลล์กรุ๊ป จำกัด (สำนักงานใหญ่)

ดูรายละเอียดบริษัท

6 ก.ย. 67

Hostess

สถานที่ปฏิบัติงาน

เขตคลองเตย กรุงเทพมหานคร

เงินเดือน

ไม่ระบุ

อัตรา

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

- Guest Welcome: Warmly greet and welcome guests as they arrive, extending a friendly and professional demeanor. - Reservation Management: Confirm reservations, take walk-in requests, and allocate tables in line with reservation schedules. - Reservation: On day-off of reservations, responsible for reservation activities. - Seating: Escort guests to their tables and provide menus, ensuring efficient table turnover. - Guest Assistance: Assist guests with any special requests, including highchairs,booster seats, or dietary considerations. - Queue Management: Manage waiting lists, notify guests when tables are available, and ensure guests are comfortable during their wait. - Communication: Maintain effective communication with restaurant staff to ensure timely and coordinated service. - Answering Inquiries. Respond to guest inquities about menuldally specials, and other relevant information. - Menu Presentation: Present menus, promote specials, and describe menu items to guests, making recommendations as needed. - Cleanliness: Ensure the reception area is clean and organized, and that tables are set with proper settings. - Reservations Record: Maintain a record of reservations, guest preferences, and special occasions for future reference. - Cooperate with Staff: Collaborate with servers, bartenders, and management to create a seamless dining experience for guests. - Payment Assistance: Assist guests with the bill payment process, whether through cash, credit cards, or other payment methods.

คุณสมบัติผู้สมัคร

Customer Service: Strong customer service and interpersonal skills, with a friendly and welcoming attitude.
Communication: Excellent verbal communication skills to interact with guests and the ability to remain composed under pressure.
Organization: Effective organization and multitasking abilities to manage reservations and waiting lists efficiently.
Appearance: A professional and well-groomed appearance to represent the establishment.
Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
Hospitality Knowledge: Familiarity with restaurant operations, menus, and reservation systems can be advantageous.
Conflict Resolution: Ability to handle guest complaints or issues professionally and with empathy.
Appearance: Presentable and professional appearance, polished, well-dressed, maintains a tidy and professional image. Height 170+