รายละเอียดงาน1. Coordinate with internal teams (R&D, Production, Sales, and Customer Service) to ensure effective support and response to customer needs.
2. Understand customer requirements and communicate them clearly across the organization.
3. Provide technical support to customers, including product guidance, basic testing, and troubleshooting.
4. Participate in technical meetings and follow up on product development progress with relevant teams.
5. Prepare technical reports and summaries of product performance or test results.
6. Support on-site product trials or customer visits when necessary.
7. Assist the sales team with technical presentations or discussions to support business opportunities.