รายละเอียดงานSupervise and manage day-to-day freight forwarding operations (Air, Sea, Cross-border).
Coordinate with overseas agents, shipping lines, carriers, and customs brokers.
Monitor the execution of shipments, ensuring timely delivery and compliance with regulations.
Lead and train the operations team to deliver high performance and customer satisfaction.
Oversee document handling (BL, AWB, invoices, customs docs, etc.) to ensure accuracy and compliance.
Resolve operation-related issues and provide quick solutions for clients and partners.
Collaborate with Sales and Customer Service teams for smooth job handover and client servicing.