รายละเอียดงานJob Summary & Purpose:
The purpose of this position is to consult, advise, monitor and follow-up with the Operations team to sell Fish products while giving exceptional customer service. This person will be responsible for training, coaching, and advising the Fresh Food Operations team in the Fish & Seafood area (the entire value chain from receiving/cutting/display to selling out).
Principal Accountabilities:
1.Provide product expertise for all aspects of Fish Product including product knowledge that is suitable for each customer segmentation e.g., Asian food/Western food etc., market information and service to Operations Team.
2.Monitor, follow-up and consult with Operations Team on the quality and freshness of Fish products, including product display.
3.Collaborate with Commercial to identify standard Fish production (standard estimated yield / estimated shrinkage).
4.Advise the store staff to ensure the Fish & Seafood area meets hygiene standards across the whole value chain, from receiving to selling.
5.Teach, coach, and educate the Fresh Food operations team but also internal CFW team across function and external parties (e.g., customers) on in-dept Fish & Seafood product knowledge & handling.