รายละเอียดงาน1.International Order Processing & Sales Coordination
- Process and coordinate internation sales orders with production ,
Logistics , and finance teams to ensure timely accurate delivery.
- Prepare and manage export documentation including invoices ,
proforma invoices , and shipping documents.
- Work closely with freight forwarders and shipping lines to
arrange timely shipments.
2.Customer Support & Communication
- Respond promptly to customer inquiries and provide solutions
for orders , shipping , and documentation issues.
- Coordinate with internal teams to maintain high levels of
customer satisfaction.
- Assist in resolving shipment delays , payment matters , and
customer concerns.
3.Logistics & Documentation
- Coordinate with logistics providers to ensure timely shipment
of international orders.
- Ensure all export documents comply with customs regulations
and are accurate and complete.
- Monitor shipments and provide updates to customers and
management.
4.Reporting & Market Support
- Prepare sales reports , shipment updates , and performance
summaries.
- Assist the sales team with market research , competitor
analysis , and gathering customer feedback.