รายละเอียดงาน1. Overseeing F&B Operations:
1.1 Manage and oversee all food and beverage operations within the park, ensuring adherence to high standards of quality, service, and hygiene.
1.2 Implement and maintain operational policies and procedures to ensure smooth daily operations.
2. Menu Development:
2.1 Collaborate with the CEO and other stakeholders to develop and design menus that align with the park’s themes, guest preferences, and seasonal trends.
2.2 Evaluate menu performance and adjust offerings based on guest feedback and sales data.
3. Recipe Creation:
3.1 Work with the CEO and culinary team to create and standardize recipes, ensuring consistency, cost control, and adherence to park themes.
3.2 Develop alternative recipes for special dietary needs and food allergies.
4. Budget Management:
4.1 Develop, manage, and monitor the F&B budget, including forecasting revenue and expenses, optimizing financial performance, and conducting cost-benefit analyses.
Implement cost control measures to reduce waste and increase profitability.
5. Supplier Management:
5.1 Establish and maintain relationships with suppliers to ensure the quality and cost-effectiveness of ingredients and supplies.
5.2 Negotiate contracts and terms with vendors to secure the best deals and quality.
6. Staff Recruitment and Training:
6.1 Plan, recruit, train, and manage F&B staff, including chefs, kitchen staff, waitstaff, and bartenders, ensuring they meet performance and service standards.
6.2 Develop and implement training programs to enhance staff skills and performance.
7. Customer Satisfaction:
7.1 Monitor guest feedback, process customer complaints professionally, and implement improvements to enhance the dining experience.
7.2 Develop and execute strategies to exceed guest expectations and drive repeat business.