บริษัท ซีเจ โลจิสติคส์ (ประเทศไทย) จำกัด / CJ Logistics (Thailand) Co., Ltd.

ดูรายละเอียดบริษัท

25 ก.ค. 68

Head of Site Operation Support

สถานที่ปฏิบัติงาน

เขตปทุมวัน กรุงเทพมหานคร

เงินเดือน

Company Structure/ Negotiable

อัตรา

1 Position

สัมภาษณ์งานออนไลน์

สมัครงาน

สนใจ

พิมพ์

แชร์

รายละเอียดงาน

Responsibilities : • Data Entry & Systems Administration 1. Manage the team responsible for accurate and timely data entry into Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and other operational platforms. 2. Ensure data integrity, consistency, and efficient flow of information critical for DC operations and reporting. • Compliance & Regulatory Adherence 1. Ensure all operational procedures and documentation adhere to regulatory requirements and internal policies. 2. Act as the primary point of contact for regulatory audits and inspections, ensuring timely and accurate responses. • Customer Service & Claims Management 1. Oversee the resolution of customer service inquiries and claims directly related to WH & DC operations (e.g., shipping discrepancies, damaged goods received, fulfillment errors). 2. Implement processes for efficient investigation, root cause analysis, and resolution of claims to minimize financial impact and maintain customer satisfaction. • Control & Asset Management: 1. Oversee the tracking, maintenance (coordinating with external or dedicated maintenance teams), and strategic deployment of specific operational assets such as material handling equipment. 2. Manage and oversee janitorial services to ensure cleanliness and hygiene standards are maintained throughout the DC facility.

คุณสมบัติผู้สมัคร

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum of 7-10 years of progressive experience in a distribution, logistics, or operations support role, with at least 3-5 years in a leadership position.
Demonstrated expertise and proven experience in managing compliance programs, asset control, claims resolution, or large-scale data entry/systems administration within a distribution environment.
Strong analytical skills with the ability to interpret data, identify trends, and drive process improvements.
Excellent problem-solving, organizational, and communication skills.
Ability to lead and collaborate effectively with diverse teams and stakeholders.
Proficiency in Warehouse Management Systems (WMS), ERP systems, and data analysis tools.
Knowledge of relevant regulatory frameworks (e.g., related to warehousing, distribution, or specific product types if applicable).
Able to work at BKK-WH and travel to other Sub-WH locations as required