Dec 3, 2021

Sr. Customer Service Executive (ประจำศูนย์กระจายสินค้าชลบุรี)

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Si Racha, Chon Buri

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number of positions iconVacancies
number of positions icon1
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Job Descriptions
Key Duties & Responsibilities •To support above level or/and Customer Service Manager in overseeing daily activity. •Inform of relevant the Standard Operating Procedures (SOP) or Work Instructions (WI) are being maintained, irregular or obsolete which not update on actual activity. •Perform order management activities of Global/AP customers for FG •Consignment replenishment to local hospitals •Drop Shipment: Orders Management & Shipment Arrangements •Order Management for Overseas Factory Operations •Interface with all customers & forwarders on Ordering & Shipment related matters •Manage all insurance/broker claims •Manage PO for FG & samples •Perform stock allocation/reservation •Perform order receiving, order confirmation •Coordinate customer PO and logistics •Generate Invoice/ DN/DO/Picklist •Coordinate sales return and write off coordination •Update customer order status and prepare backorder report weekly •Track demand/forecast vs. actual sales (detail diopter level) •Manage sales incentives and credit note •Assist annual Stock-take reconciliation at factory •Prepares monthly shipment/schedule summary •Develops and maintain excellent services to internal and external customers •Other ad-hoc duties as assigned by immediate superior
Qualifications
  1. Degree in Supply Chain Management / Engineer / Logistics or relate filed
  2. At least 3-5 years of Warehouse & Logistic, import & export and relate field experience is required.
  3. Good ability to work independently as well as a team player in a fast-paced and dynamic environment
  4. Warehouse, Logistic, IQC, Import & Export and quality management skill
  5. Technically proficient and possess good planning and organization skills.
  6. Strong analytical skills and ability to examine report and data in order to recommend improvements to procedures
  7. Computer literacy skill
  8. Fluent in English
  9. Able to speak and write fluently in English
How to apply
- Click Apply Now via JobThai.com - Apply by Email - Send Application by Mail **** Out of an abundance of caution due to the concerns surrounding the current situation with the Coronavirus (COVID-19), we will be conducting our hiring process completely virtually. That means that all interviews and onboarding activities will be held online or over the phone. The health of our employees and candidates is our main priority and we hope you will forgive any inconvenience that may arise from this non-conventional approach. While the day-to-day approach has changed a bit during this time, our commitment to hiring the best talent in the industry and helping them to thrive both personally and professionally is stronger than ever. ******
Contacts
PINYARAK CHANTARUTAI
HOYA LAMPHUN LTD.
75/2 Moo 4 Tambol Banklang Muang Lamphun 51000 Thailand
Tel. : (053) 582-484
Email : hoya_160@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 053-552-217
Location
เฟรเซอร์ส พร็อพเพอร์ตี้ โลจิสติกส์ พาร์ค2
Nong Kham Si Racha Chon Buri
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