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Alpha Interplus Placement Co., Ltd.

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Apr 28, 2024

Sr.Customer Service /CS Officer

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Bangpoo Industrial Estate Samut Prakan

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Job Descriptions
Responsible of preparing the shipping documents such as Invoice & Packing list, Import/Export Entry, IEAT permit, coordinating with Thai customs, BOI, DIW, Excise, DFT, IEAT and freight forwarder. Monitor shipment at least one week prior to confirmed delivery date to ensure delivery will be on time. Monitoring shipment to make sure no delay shipment Follow up with customer for the tool which PSW was approved but there is no mass production order. Follow up with customers if there are non-movement FG come from PO from customers. Follow up payment from customers, don't allow to have overdue invoices. Check credit term, send billing notes to customers as per schedule Update customer records in the system, including notes about interactions Pitch ideas for improving customer care If there is any obstacle to the confirmed delivery date, alert the concerned people to resolve the issue Integrate customer order into ERP system by issuing sales order confirmation. Issue credit note to the customers. Monitor shipment at least one week prior to confirmed delivery date to ensure delivery will be on time. Monitoring shipment to make sure no delay shipment to customers. Prepare and provide information to Logistic for issue invoice correctly and coordinate with Logistics department to arrange shipment Prepare postponed shipment report and order confirmation longer than 3 working days report by weekly Receive order and check all details such as item no., quantity, price, currency, terms and conditions, requested delivery against production lead time To register customers and updates customers information in Navision Train new sales staff, on how to use ERP system for necessary functions. Welfare: Bonus Incentive* Food Allowance Skills Allowance Position Allowance Social Security fund Provident Fund Sport days Others Working Day Mon-Sat
Qualifications
  1. Female / Male Age 25-35 years old
  2. Graduate of any Bachelor course or higher
  3. At least 2 years work experience in Customer Service in Manufacturing
  4. Good Command In English
  5. Knowledge in FTA and C/O process, DG shipment with apply license and customs processes.
How to apply
- send via email - apply now via jobthai.com
Contacts
Alpha Interplus Placement Co., Ltd.
Email : alphainterplus_21@trustmail.jobthai.com (Email for job application & inquiry)
Website : http://www.alphainterplacement.com/
Location
Bangpoo Industrial Estate
Bang Pu Mueang Samut Prakan Samut Prakan
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