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AVision Co., Ltd.

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Urgently Required
Apr 30, 2024

ERP Application Support (Microsoft Dynamics NAV)

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Job Descriptions
• Manage application support team. • Maintain more than 100 customers under the Maintenance Contract. • First level Support Agent responsible to provide front-line support to all customers • Use Call Tracking functionality to document all incoming issues accurately, completely, and in a timely manner • Document calls to optimize the performance of all implementation team members who handle issue resolution • Develop high quality solutions and advise the customer of the recommendations • Escalate issues appropriately and in a timely manner • Proactively advise the customer concerning status of issues • Act as a front-line interface to users, accepting trouble reports and dispatching them to appropriate staff • Understand the solution implemented for all sites. • Basic report and program customization • Application setup and configuration
Qualifications
  1. Thai Nationality
  2. At least Bachelor’s Degree in Accounting, Accounting Information System (AIS) or Management Information System (MIS), Industrial Engineering, Computer Science/ Engineering or other related fields.
  3. Experience in implementing Accounting Software Package/Application would be advantageous.
  4. Microsoft Dynamics NAV experience would be advantageous
  5. 2 year experience in a ERP/software company would be advantageous.
  6. Knowledge Accounting Information System, MIS , Database structure and programming logic
  7. Excellent communication ad troubleshooting skills
  8. Service mind and customer satisfaction attitude
  9. Strong leadership skills and the ability to work in a team environment
  10. Able to follow instructions well
  11. Ability to work under dynamic environment, pressure situation and manage aggressive timelines
  12. Initiative, self-supervised, self-motivated, highly responsible and punctual
  13. Fluency in English is preferable
How to apply
Please send your application letter with full resume, telephone number, expected salary, availability, and a recent photo by e-mail to jobapplication@avision.co.th, (please mention expected salary and date availability)
Contacts
HR Department
AVision Co., Ltd.
979/49-50 SM Tower 20th Floor, Phaholyothin Road,
Phaya Thai Phaya Thai Bangkok 10400
Tel. : 02-619-5838-9 ต่อ 21, 22
Email : avision_06@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.avision.co.th
Location
Phaya Thai Phaya Thai Bangkok
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