Job Descriptions-Monitor and manage a company's IT services and their underlying infrastructure. IT operations control includes everyday routine tasks related to the operation of applications and infrastructure components. This may include backup and restore activities, routine maintenance, job scheduling and output management.
-IT operations staff main responsibility is to are responded to and served well to carry on the daily operations. All these need to be carried on within the defined policies and procedures of the organization
-Perform IT disaster recovery process, admin, configuration, verify and error fixing
-AS400/Windows/Web/mobile application Administration, configuration, performance monitoring and tuning per vendor recommendation or platform guidance
-Perform quality controls and monitor production KPIs
-Supporting all functions of the business to work together.
-Support the work on the project requesting the company to achieve its goals.
-Support the work of the development team
-Provide assistance to employees after working hours