Krungsri Consumer Finance

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Apr 27, 2024

Fraud Prevention & Detection - English Skill (Base on Rama3)

สถานที่ปฏิบัติงาน

Yan Nawa, Bangkok

เงินเดือน

ไม่ระบุ

อัตรา

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Job Descriptions

1.Communicate fraud related policy & operational procedures to team members and ensure all are strictly executed. Explore if any gap for process/productivity improvement and feedback to functional head. 2.Support Investigation & Law Enforcement team to ensure prosecution over fraud related case shall be proceeded effectively with maximized recovery upon legal advice and requirement. 3.Coordinate with business function & IT for UAT (User Acceptance Test) execution in response to fraud related system & fraud prevention tools implementation including fraud parameter related test for new product launch. 4.Conduct fraud analysis or investigation on cases that are potential fraudulent. Lead cross-functional initiatives to pro-actively detect & prevent fraud from occurring; researches and documents current procedures and processes that impact or related to fraud. 5.Laison with concern parties to receive detected fraud case and assign to team member individually. Review and keep tracking / monitor case status to ensure fraud case will be resolved within agreed SLA. Resolve inquiries / investigations within specific timeline. 6.Assist & support Fraud P&D staff for in-depth investigation if needed, to ensure case will be lodged to I&L and/or concerned parties with sufficient investigative lead. 7.Come up with fraud reports, write off vs. recovery with recommended preventive measure / fraud control strategies and action plan. Prepare synopsis fraud investigation report within SLA. Prepare detailed report of case summary of fraud investigation case including loss increment report as requested by BAY, BOT, Visa & MasterCard International on monthly basis 8.Be a company's co-representative with compliance & other related departments to participate in the meetings required by the public authorities i.e. Consumer Protection Board, Bank of Thailand, Credit Card Club. 9.Conduct fraud awareness training session and practical document verification guideline / procedure to fr

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