Role & Responsibilities
- Participate in the design of all information technology systems and infrastructure.
- Facilitate and monitor all installed systems and infrastructure.
- Configure and administer a defined technology/system (e.g., Hardware, Operating Systems) in support of on-going operations and projects.
- Analyzes and provide solution on computer applications and system for team, customers and end user; provides a wide range of in-depth technical assistance to user support staff.
- Provides solution to integrated hardware, software, system infrastructure, data back-up and recovery specifications.
- Manage incidents and requests for a defined technology environment.
- Maintains quality service by establishing and enforcing organization standards.