บริษัท โกลบอล คอนเนคเตอร์ จำกัด (Ticket2attraction.com)

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Apr 30, 2025

Tour Sales & Customer service agent

Location

BTS Punnawithi, Udom Suk

Salary

ตามประสบการณ์ plus incentive

Vacancies

Online Interview

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Job Descriptions

• Answer inquiries via E-mail, phone call, and chat applications in a prompt and professional manner •Provide quotations for customized tour programs • Make reservations with hotels, transportation, tour guide. via our system in needed •Handle customer complaints, provide proper solutions and alternatives within timeline committed with customers, and resolve problems with best solutions for all stakeholders •Collaborate with marketing, and product team to ensure all products information such as pricing, promotion, and images are up to date and available-to-sell

Qualifications

Proficient in English and Thai (both verbal and written)
Work experience in tour operation (inbound) at least 1 years is necessary
Possess a problem-solving mindset to proactively find solutions for customer satisfaction but remain benefits for all stakeholders.
Strong written and verbal communication skills to communicate clearly and effectively with customers and team.
Good team player to work collaboratively in a team environment
Keen attention to detail in completing tasks accurately and thoroughly
A can-do attitude and negotiation skill is preferred.
Able to work rotating shifts