Leschaco (Thailand) Ltd.

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Apr 30, 2024

Customer Service Manager (Contract Logistics) / คลังสินค้า บางนา-ตราด กม. 39

สถานที่ปฏิบัติงาน

Bang Pakong, Chachoengsao

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Job Descriptions

Are you a professional with experience in Contract Logistics Customer Service and a proven track record in leadership? We are seeking a highly skilled and motivated individual to join our dynamic team as an Customer Service Manager for Contract Logistics. As an integral part of our organization, you will play a pivotal role in overseeing the Customer Service Team and handling interactions with clients and internal teams, fostering positive relationships and ensuring client satisfaction Responsibilities - Manage Customer Service Operation Team and all Contract Logistic (CL) clients under operational side i.e. operations report, KPIs, operation requirements before passing through Key Account Management Team, CL’s quotations, billing verification, single point of contract between clients and others internal section i.e. Operation, Safety, Claim, Billing, etc. - Handle client’s and internal teams - KPIs set up for both external and internal - Work closely with Business Development Team and Key Account Management Team on the clients’ requirement - Any assignment from superior If you are looking for a challenging role in the dynamic field of Contract Logistics, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our organization as we continue to deliver excellence in logistics services

Qualifications

Bachelor’s degree in any field
Minimum 10 years for direct experience in Contract Logistics Customer Service and 5 years in supervisory level
Proficient in written and spoken English
Able to work in Bangna KM.39, travelling is required
Possess skills of leadership, communication, presentation and service-oriented mindset
Proficient in MS Office