JobThai
May 27, 2024

Training / QA Officer

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pin location
mrt iconMRT Phra Ram 9, Thailand Cultural Centre
salary iconเงินเดือน
salary icon32,000
number of positions iconอัตรา
number of positions icon1 ตำแหน่ง
online interview iconสัมภาษณ์งานออนไลน์
สมัครงาน
Job Descriptions
•Conduct the full range of activities required to deliver ongoing training for contact center staff, Training programs include soft skills training, process training, and product training.  •Ensure all class objectives are met according to a pre-defined plan. •Design and develop training materials and course outlines.  •Conduct evaluation and provide feedback to the staff. Also, develop new programs to meet individual or departmental needs.  •Coordinate with quality assurance and other internal departments to identify new training needs and/or changes to existing training curricula. •Review and update policy and procedure manuals. •Assess employee training needs and provide feedback to management.
Qualifications
  1. Bachelor's Degree
  2. Age not over 40 years
  3. Ability to communicate clearly and concisely, both orally and in writing.
  4. At least 6 months of experience in HRD, Project Trainer, or Trainer in Customer Service operations QA
  5. Strong communication in Thai and English both written and spoken skills
How to apply
- ส่งใบสมัครผ่านปุ่ม Apply Now ของ Job Thai - ส่งใบสมัครทาง E-mail - ติดต่อสอบถามทางโทรศัพท์
Contacts
Khun Dear
Transcosmos (Thailand) Co., Ltd.
Phakin building
Tel. : -
Email : trans-cosmos_232@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-642-1500
LINE ID: dearrvm
Location
Din Daeng Din Daeng Bangkok
Directions
MRT พระรามเก้า (ทางออกประตู 1) อาคารภคินท์จะอยู่ติดกับ โลตัส ฟอร์จูน
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