JobThai

Bitkub Online Co., Ltd

See more company details.
May 8, 2024

Operations Associate (6-Month Contract)

pin locationสถานที่ปฏิบัติงาน
pin location
mrt iconMRT Queen Sirikit National Convention Centre
salary iconเงินเดือน
salary iconไม่ระบุ
number of positions iconอัตรา
number of positions iconไม่ระบุ
online interview iconสัมภาษณ์งานออนไลน์
สมัครงาน
favorite iconFavorite
print iconPrint
share iconShare
Job Descriptions
For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy Responsibilities - Ensure daily execution of daily operations duties including but not limited to processing transactions, account verifications, and overall customer care. - Respond to customer inquiries regarding trading, digital asset transfers, and other general cryptocurrency-related questions on a daily basis using the company’s CRM tool; ability to talk about the company’s products and services. - Collaborate with cross-functional teams to improve the company’s products: identify opportunities to optimize customer experience to increase customer satisfaction. - Capable of handling a large volume of customer inquiries and trade orders with great attention to details. - Strive to make your work as efficient as possible by improving or creating processes, and automating as much of your work as possible. - Follow communication procedures, guidelines, and policies. - Conduct customer due diligence (KYC/CDD). - Create or update the FAQs to match the current user interface and procedures. - Participate in projects and any other special tasks assigned.
Qualifications
  1. Bachelor’s degree in any field.
  2. Customer-centric mindset; focusing on providing a positive customer experience.
  3. Strong verbal and written communication skills in both Thai and English.
  4. Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
  5. Comfortable working in a fast-paced, ambiguous environment.
  6. Ability to prioritize and manage multiple responsibilities.
  7. Comfortable working in a fast-paced, ambiguous environment.
  8. Flexible working hours, working days (holidays), and ability to work on shifts.
How to apply
-JobThai -Email
Contacts
People Team
Bitkub Online Co., Ltd
2525, FYI Tower 2, 11th floor, Unit 2/1101-2/1107, Rama 4 Road
Khlong Toei Khlong Toei Bangkok 10110
Tel. : 02-032-9555
Email : bik_02@trustmail.jobthai.com (Email for job application & inquiry)
Location
Khlong Toei Khlong Toei Bangkok
Application Methods
Apply Now
Apply by sending JobThai resume.
Upload Files
Apply by uploading resume, portfolio, etc.
Send Email
Apply by sending email.
Easy Form
Apply by filling your brief profile in the form.
งานอื่น ๆ ของบริษัทนี้
หางานทั้งหมดของบริษัทนี้
Office Hours: Monday-Friday 8:30-18:00For more information: support@jobthai.comAdvertising: sale@jobthai.comFax: 02-480-9988
THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
JobThai has only one website. In no case, we have an affiliate, agent or appointee. Please do not rely on any other website, email, telephone, SMS or other contacting channel. If it is a case, we will prosecute under a lawsuit in the upmost as allowed.
Copyright © 2024 THiNKNET Co., Ltd. All Rights Reserved. | Terms of Service | Privacy Policy | Cookie Policy | Disclaimer