JobThai
Urgently Required
Apr 22, 2024

Customer Service Representative - BTS mo chit

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Chatuchak, Bangkok

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Job Descriptions
-Customer Administration: Get customer requirement, Provide company information and update customer data base. Generate and maintain shipping instruction to logistic for shipping document preparation. -Order acknowledgement, update shipment detail, and forward a copy of shipping document to customer. -Order processing to SAP: Create sale order in SAP. -Demand/ Sales Forecast update: consolidating demand forecast from customers and co-working with sales to update sales forecast to ensure product availability. Monitoring sales forecast accuracy. -Sales planning; communicating with production planner to produce the product as per sales plan and communicate to logistics to arrange shipment as per requested delivery plan. -Inventory monitoring and control to match with demand and market trend. -Issue a credit note/ debit note in case of price adjustment or if any claims from non-conformity. -Commission record, customer’s payment tracking and commission settlement to agents. -Sample management: prepare the sample and arrange shipment as per customer’s request with cost optimization. Following up for sample testing status and keep record. -Customer complaint handling.
Qualifications
  1. At least 2 years experience in related field (Chemical business fields will be advantaged)
  2. Good command of English both reading and writing
  3. GPA at least 2.7 in Bachelor’s degree , (TOEIC at least 550 point)
  4. Good communication skill.
How to apply
- สมัครผ่าน JobThai - สมัครผ่าน อีเมล - สมัครโดยการแนบเรซูเม่ (ประวัติส่วนตัวและประสบการณ์ทำงาน) พร้อมรูปถ่ายปัจจุบัน
Contacts
Seaowl (Thailand) Co., Ltd.
Tel. : 062-442-1561
Email : ogassolutions_378@trustmail.jobthai.com (Email for job application & inquiry)
Location
Chatuchak Chatuchak Bangkok
Application Methods
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