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Bitkub Online Co., Ltd

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May 8, 2024

KYC Support Associate (6-Month Contract)

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mrt iconMRT Queen Sirikit National Convention Centre
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number of positions icon4
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Job Descriptions
Responsibilities - Perform customer onboarding process both KYC based on company policy and procedure - Perform the due diligence on new customer by requesting the KYC information, documentation, review and verification of received documentation based on the company policy - Periodically evaluate existing customers according to established company policies and procedures - Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated - Perform regarding company policy in case customer request to increase their daily limit - Perform daily operational tasks by complying to the company and compliance policy - Perform any additional tasks in relation to KYC - Collaborate with cross-function teams to improve company products or KYC process
Qualifications
  1. Bachelor’s degree in any field
  2. At least 6 months of working experience in customer service or customer relations, any related role
  3. Excellent communication in both Thai and English
  4. Excellent communication, explanation, and interpersonal skills
  5. Being a person who has attention to detail and a can-do attitude
  6. Able to work under pressure and solve problems independently whilst holding strong organizational skills
  7. Able to work on flexible working hours, working days (holidays), and able to work shifts
  8. Understanding and being familiar with KYC and AMLO is a plus
How to apply
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Contacts
People Team
Bitkub Online Co., Ltd
2525, FYI Tower 2, 11th floor, Unit 2/1101-2/1107, Rama 4 Road
Khlong Toei Khlong Toei Bangkok 10110
Tel. : 02-032-9555
Email : bik_06@trustmail.jobthai.com (Email for job application & inquiry)
Location
Khlong Toei Khlong Toei Bangkok
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