Apr 30, 2025

IT & Automation Support Engineer

Location

Mueang Samut Prakan, Samut Prakan

Salary

Based on experience

Vacancies

Not specified

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Job Descriptions

About the Role We are seeking a hands-on IT & Automation Support Engineer to assist the Country Manager directly in both digital workflow automation and office electronics maintenance. This role is ideal for someone who enjoys working with no-code tools, office software, and managing office technology systems. ________________________________________ Key Responsibilities Digital Workflow Automation (60%) •Implement and maintain no-code automation solutions using platforms like Make.com and n8n. •Optimize and automate operational workflows across departments. •Utilize office and management software such as Microsoft Office, Co-pilot, LLMs (Large Language Models), Miro, and Trello. •Assist in setting up and supporting Chatbot solutions where applicable. Office Electronics Management (40%) •Manage and maintain office electronics including Laptops, TVs, and Printers. •Perform basic maintenance and troubleshooting for CCTV Systems. •Maintain and support Doors Fingerprint Lock Systems. •Oversee basic Anti-Virus Software maintenance and updates Bonus Skills (Optional, but Preferred) •Experience working with Co-pilot and LLMs. •Previous hands-on experience in IT support roles. •Understanding of basic networking and cybersecurity concepts.

Qualifications

Bachelor’s degree in IT, AI, Electronics, or equivalent field.
Practical knowledge of no-code automation tools like Make.com and n8n.
Familiarity with office productivity and management software (Microsoft Office, Miro, Trello, etc.).
Good troubleshooting skills for hardware and basic office IT systems.
Understanding of Chatbot technologies (basic level is acceptable).
Proactive, organized, and capable of managing multiple tasks independently.
Fresh Grads are welcomed