Boost Juice Bars (Vitality Thai Opco Company Limited)

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May 25, 2025

Marketing Executive

Location

Ratchathewi, Bangkok

Salary

Based on company’s structure

Vacancies

Not specified

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Job Descriptions

1. Customer Service Management Respond to customer inquiries and resolve issues using approved responses on social media platforms. (Daily) Log and categorize all customer complaints accurately. (Daily) 2. CRM & Loyalty Program (VIBE) Manage loyalty program points: adjustments, birthday fixes, KOL credits, and giveaway tracking. (Daily/Monthly) 3. Campaigns & Promotions Coordinate internally to gather and report campaign and promotional performance data. (Weekly/Monthly) Distribute campaign materials provided by HQ and share relevant memos with Operations via LINE. (Monthly) 4. Promotions & Vouchers Collaborate with internal teams to prepare and process QT and invoice documents. (Weekly) Track and maintain updated records of issued promo codes. (Monthly) 5. In-Store Media Coordination Contact malls or landlords to secure online and offline media spaces for campaigns or new store openings. (Weekly/Monthly) Create briefs for the design team and coordinate layout approvals. (Monthly) Provide media specs and allocation files to printing suppliers. (Monthly) Ensure coordination with Supply Chain and Operations for timely availability of marketing materials. (Monthly) 6. Social Media & Digital Engagement Track and report on weekly social media insights. (Weekly) Schedule posts based on the content calendar. (Weekly) Monitor social and market trends; provide reports. (Daily) Support content creation for marketing (photos/videos). (Monthly) Manage owned accounts, engage with followers, and foster customer interaction. (Daily) Manage Google Business: reclaim brand profiles, add new store locations. (Daily) 7. Delivery Platform Management Upload/update menu items on partner delivery platforms. (Monthly) Monitor store statuses, price mismatches, and stock-outs. (Weekly) Follow up on platform errors or store closures. (Daily) 8. CMS Management Plan, schedule, and upload static and video content on the CMS platform. (As needed)

Qualifications

Bachelor’s degree in Marketing, Communications, Business, or a related field.
Age between 25–30 years old
1–2 years of experience in marketing operations or digital marketing (preferred).
Familiarity with CRM systems, social media platforms, CMS, and delivery platforms.
Strong communication, organizational, and multitasking skills.
Basic graphic or video editing skills are a plus.
Ability to work independently and cross-functionally in a fast-paced environment.
Proficient in English and Thai (both written and spoken)