Jun 3, 2025
IT SUPPORT
LocationSuan Luang, Bangkok
Salary25,000 THB
Vacancies1 Apply
Job Descriptions
Job description
Responsibilities
Key Responsibilities:
• Technical Support: Provide first-line technical support for hardware, software, network, and other IT-related issues, ensuring timely resolution.
• On-Site Support & Travel: Be available for regular travel to provide on-site training services, as well as to support users at various locations.
• Project Support: Assist with the setup and support of IT equipment for specific projects, ensuring all technological aspects are operational and meet project requirements.
• Facilitate Communication: Act as a liaison between overseas developers and end-users (both internal and external), ensuring effective communication and a seamless transfer of technical information.
• Training & Workshops: Conduct and deliver training programs, workshops, and tutorials to help internal users and customers enhance their understanding and proficiency in using IT systems.
• Training Material Design: Assist in designing and developing training materials and resources for end-users.
• Software integration: Being able to study implementation of new software projects which are going to be distributed to the customers in the future.
Requirements
Required Qualifications:
• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Experience:
• 1 year experience in IT support or a similar role.
• Technical Skills:
• Proficiency in Windows, Linux, MacOS, iOS and Android environments.
• Experience with Microsoft 365, including Outlook, SharePoint, and OneDrive.
• Knowledge of network troubleshooting, VPNs, and firewalls.
• Familiarity with ticketing systems for tracking support requests.
• Language Skills:
• Fluent in Thai (required).
• Intermediate English (able to communicate problems, learn and write training material).
• Soft Skills:
• Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical user
Qualifications
- Age 18 or above. / Minimum of 1 year experience in a similar role is required
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
- Understand operating systems such as Windows, macOS, and/or Linux
- Basic knowledge of networking, including LAN, WAN, IP Address, DHCP, and DN
- Skills in installing and maintaining computer equipment, printers, scanners, etc.
- Familiar with the use and administration of Microsoft 365 or Google Workspace
- Understanding of antivirus software, firewalls, and basic security systems
- Ability to remotely troubleshoot user issues using tools such as TeamViewer or AnyDesk
- Capable of working under pressure and collaborating effectively in a team environment.
- English communication skills are required
How to apply
สมัครผ่าน Jobthai
Contacts
คุณมนีทิพจ์
บริษัท เอเชีย โกลบอล เอวิเอชั่น เมนเทนเเนนซ์ จำกัด
88/130,88/131 หมู่ที่ 15
Bang Sao Thong Bang Sao Thong Samut Prakan 10570
Tel. : 086-361-3452
Email : asiaglobal_01@trustmail.jobthai.com (Email for job application & inquiry)
Location
อาคารไทยรงค์ ทาวเวอร์ ใกล้ซอยพัฒนาการ 36
Phatthanakan Suan Luang Bangkok
Application Methods
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