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Vio Travel Co., Ltd.
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Jun 9, 2025

Travel Specialist - Thailand

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Bangkok

salary iconSalary
salary iconBased on experience
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number of positions icon1
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Job Descriptions
We are currently seeking a Travel Specialist to serve as the primary point of contact for our expanding global network of agents who book travel experiences to Thailand. In this role, you will be responsible for creating quotations, liaising with agents to develop customized trip plans, following up on previous requests, and handling reservations to ensure a seamless travel experience. Responsibilities: Agent Liaison and Booking Management: •Serve as the main contact for agent bookings within the designated territory in Thailand, fostering strong relationships and providing personalized support. •Collaborate with agents to understand their clients' preferences and requirements, developing customized trip plans and preparing accurate quotations accordingly. •Proactively follow up with agents to provide exceptional service, address inquiries, and resolve any concerns promptly. •Coordinate reservations with our extensive network of suppliers, ensuring seamless execution of travel arrangements. Booking Coordination and Support: •Assist agents with booking procedures, guiding them through the process and ensuring all necessary documentation is completed accurately and efficiently. •Maintain detailed records of bookings and communicate relevant information to internal stakeholders as needed. •Ensure a smooth flow of service from the initial inquiry stage to the completion of the trip, proactively addressing any issues that may arise along the way. Team Collaboration and Support: •Collaborate effectively with the sales and finance teams, providing support and sharing insights to optimize processes and enhance customer satisfaction. •Participate in team meetings and contribute ideas for improving service delivery and customer experience. •Stay informed about industry trends and developments, sharing knowledge and best practices with colleagues to drive continuous improvement.
Qualifications
  1. Must be a Thai national.
  2. Strong knowledge of travel destinations and attractions in Thailand, with a focus on delivering personalized travel experiences.
  3. Previous experience in a customer-facing role within the travel industry, with a proven track record of providing exceptional service and building client relationships.
  4. Excellent communication and interpersonal skills, with the ability to effectively interact with agents, suppliers, and internal stakeholders.
  5. Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities simultaneously.
  6. Collaborative mindset with a willingness to work as part of a team and support colleagues across departments.
  7. Proficiency in travel booking systems and software applications.
  8. Flexibility to adapt to changing priorities and business needs.
  9. 5 years of experience and above
How to apply
- Apply Now - Email
Contacts
Khun Koytip
Vio Travel Co., Ltd.
เลขที่ 8 อาคาร ทีวัน ซอยสุขุมวิท 40 ถนนสุขุมวิท
Phra Khanong Khlong Toei Bangkok 10110
Tel. : 080-451-0066
Email : vio.trtr_01@trustmail.jobthai.com (Email for job application & inquiry)
Location
Requirements:•Must be a Thai national.•Strong knowledge of travel destinations and attractions in Thailand, with a focus on delivering personalized travel experiences.•Previous experience in a customer-facing role within the travel industry, with a proven track record of providing exceptional service and building client relationships.•Excellent communication and interpersonal skills, with the ability to effectively interact with agents, suppliers, and internal stakeholders.•Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities simultaneously.•Collaborative mindset with a willingness to work as part of a team and support colleagues across departments.•Proficiency in travel booking systems and software applications.•Flexibility to adapt to changing priorities and business needs.Join our dynamic team at Vio Travel and embark on a rewarding career as a Travel Specialist. Apply now to be part of our mission to create unforgettable travel experiences for our clients!
Bangkok
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