JobThai
Jun 9, 2025

Customer Services Coordinator

pin locationLocation
pin location
bts iconBTS Phloen Chit
salary iconSalary
salary icon15,000 - 23,000 THB
number of positions iconVacancies
number of positions iconNot specified
online interview iconOnline Interview
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Qualifications
  1. Bachelor's Degree.
  2. Good English Communication skills.
  3. Ability to follow basic work routines and standards in the application of work.
  4. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  5. Strong organizational skills with an inquisitive mindset.
How to apply
- สมัครทาง E-Mail - สมัครผ่าน JobThai (Click Apply Now)
Contacts
แผนกทรัพยากรบุคคล
บริษัท ซีบีอาร์อี (ประเทศไทย) จำกัด
548 อาคารวัน ซิตี้ เซ็นเตอร์ ชั้น 46 และ 45 ยูนิต 01-02 ถนนเพลินจิต
Lumphini Pathum Wan Bangkok 10330
Tel. : 02-017-3015
Email : johnson_141@trustmail.jobthai.com (Email for job application & inquiry)
Location
Responsibilities: Answering and transferring calls using company technologies in line with client policies. Managing internal phone directories and public announcements. Handling emergency calls and coordinating with supervisors. Logging call data and reporting trends in monthly meetings. Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary. Generate and follow up on service request work orders for completion. Schedule meetings and coordinate logistics as needed. Update company systems, customer service databases, and spreadsheets. Run and distribute various ad hoc reports for review. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Deliver own output by following defined procedures and processes under close supervision. Perform additional tasks and assignments as directed by the supervisor to support operational needs and ensure seamless facilities services.
Lumphini Pathum Wan Bangkok
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Other positions at this company
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THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
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