Omni Logistics (Thailand) Ltd.

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Jun 17, 2025

Customer Services Supervisor

Location

Bang Phli, Samut Prakan

Salary

35,000 - 40,000 THB

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Job Descriptions

•Email reply and remind staff once overlook shipment instruction. •Initiate “Denied Party Screening” in Cargo Wise if any fall under embargo countries etc. •Ocean freight export booking under contract rate M+R / RSL or another agent •Filing AMS data in Cargo Wise •Liaise with export team if any news/update or change for email pre-alert. •Verified cash advance & vendors ‘s invoice to obtain approval by GM. •Circulate and educate team for new SOP from global account. •ISO working instructions follow & ensure team members were informed & understood if any. •Holiday notice to Control Tower, Asia Regional Operations and HK Key account managers. •Estimate weekly cash amount need to pay liners or co-loader. •Close monitoring Global account about export shipment status •Pull up weekly & monthly KPI report in Cargo Wise for Asia Regional Operation •Obtain Air freight rate from coload agent and access Cargo Sphere to search Ocean freight rate to report overseas or HQ. •Weekly confirmation of the AP record.

Qualifications

Age in between 24-35 years
Bachelor’s degree or higher in BA Logistics, Business International Management or any related field.
3-5 years experienced in freight forwarding or Logistics business.
Able to work with multi tasks simultaneously and under pressure.
Strong interpersonal skill good coordination Good Relation and Service Mind
Good Command of reading and writing English
High responsible and willing to learn.
Having Service Minded active, analytical thinking and Negotiation Character.
Willing to work long hours and after working hours and Proficient computer skills in MS Word Excel and PowerPoint.