ME BEAUTY&HEALTH (THAILAND) CO., LTD.

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Jun 18, 2025

Customer Service (Tiktok Platform)

Location

Huai Khwang, Bangkok

Salary

18,000 - 20,000 THB

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Job Descriptions

1. Responsible for the daily customer service of TikTok store, responding to customer inquiries in a timely manner through messages, comments, live interactions and other channels, answering questions about product ingredients, efficacy, usage and other issues. 2. Handle order inquiries, logistics tracking, returns and after-sales issues to ensure customer satisfaction. Proactively follow up on bad reviews or complaints, coordinate with internal teams (e.g. logistics, supply chain) to solve problems and maintain store ratings.

Qualifications

Skilled in using TikTok platform and e-commerce tools (e.g. TikTok Shop backend)
Professional knowledge of cosmetics/skincare products, understanding of common ingredients (e.g. hyaluronic acid, niacinamide), skin type classification and product matching.
Patient and meticulous, able to handle high pressure customer complaint scenarios (e.g. allergy, logistics delay).
Sales sense, able to guide customers to complete the purchase through the conversation.

BenefitsSee all Benefits.

How to apply

- LINE - Email - Apply on website

Contacts

Khun Lynette Shao

ME BEAUTY&HEALTH (THAILAND) CO., LTD.

2nd Floor, no. 976/4 Rimklongsamsen Road,

Bang Kapi Huai Khwang Bangkok 10220

Tel. : 15180606376

Email : mebeauty_10@trustmail.jobthai.com (Email for job application & inquiry)