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AVision Co., Ltd.

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Jun 18, 2025

Senior Application Support

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bts iconBTS Sanam Pao
salary iconSalary
salary icon30,000 - 50,000 THB
number of positions iconVacancies
number of positions iconNot specified
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Job Descriptions
- Manage application support team. - Maintain more than 100 customers under the Maintenance Contract. - First level Support Agent responsible to provide front-line support to all customers. - Use Call Tracking functionality to document all incoming issues accurately, completely, and in a timely manner. - Document calls to optimize the performance of all implementation team members who handle issue resolution. - Develop high quality solutions and advise the customer of the recommendations. - Escalate issues appropriately and in a timely manner. - Proactively advise the customer concerning status of issues - Act as a front-line interface to users, accepting trouble reports and dispatching them to appropriate staff. - Understand the solution implemented for all sites. - Basic report and program customization - Application setup and configuration
Qualifications
  1. Thai Nationality
  2. At least Bachelor’s Degree in Accounting, Accounting Information System (AIS) or Management Information System (MIS), Industrial Engineering, Computer Science/ Engineering or other related fields.
  3. Experience in implementing Accounting Software Package/Application would be advantageous.
  4. Microsoft Dynamics 365 experience would be advantageous.
  5. 2-5 years’ experience in an ERP/software company would be advantageous.
  6. Knowledge Accounting Information System, MIS, Database structure and programming logic
  7. Excellent communication and troubleshooting skills.
  8. Service mind and customer satisfaction attitude.
  9. Strong leadership skills and the ability to work in a team environment.
  10. Able to follow instructions well.
  11. Ability to work under dynamic environment, pressure situation and manage aggressive timelines.
  12. Initiative, self-supervised, self-motivated, highly responsible and punctual
  13. Fluency in English is preferable.
How to apply
Please send your application letter with full resume, telephone number, expected salary, availability, and a recent photo by e-mail to jobapplication@avision.co.th, (please mention expected salary and date availability)
Contacts
HR Department
AVision Co., Ltd.
979/49-50 SM Tower 20th Floor, Phaholyothin Road,
Phaya Thai Phaya Thai Bangkok 10400
Tel. : 02-619-5838-9 ต่อ 21, 22
Email : avision_10@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.avision.co.th
Location
Phaya Thai Phaya Thai Bangkok
Directions
BTS สถานีสนามเป้า
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