บริษัท แคร์เน็ต อินเตอร์เนชั่นแนล จำกัด

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Jun 20, 2025

End User Support (Chonburi)

Location

Mueang Chon Buri, Chon Buri

Salary

25,000 - 30,000 THB

Vacancies

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Job Descriptions

• Comply with customer information technology regulations and policies. • Adhere strictly to the customer’s procedures and carry out tasks with due diligence and care. • Provide site coordinator to work with customer. • Monitor and coordinate Third Party Venders for related work. • Provide service for computer includes the operating system (Operating System), checking the hardware operation, setting the basic computer operating system (OS). • Find the cause of the problem using the right time and find a solution to the initial problem base on Colgate FreshService. • Enroll devices by Register any applications works on computer or mobile devices, Check devices compliant by Tanium. • Provides support for IMAC (Install, Move, Add, Change) for hardware (computers and peripherals). and coordinate the movement of assets. • Provide service in case of necessary or instructed by the product owner/global IT to install and update the hardware e.g. Patch, version. • Advise users to take appropriate process to backup data. • escalation ticket to the next tier in the event that it is not in the contractor's duties and responsibilities. • Clone or reinstall the program by global process in case the software problem cannot be solved. • Provide a summary weekly, monthly and quarterly and annual report. • Complete the assigned tasks for Colgate Standard & Compliance Audit Monthly, Quarterly and Yearly reports on time. • Update Colgate Asset management portal (currently Oomnitza) in real time with current asset details. • Training the new IT support staff

Qualifications

Male or female, 25-35 years of age.
Bachelor’s degree in computer engineering or any related fields.
1-3 year in service and support of Computer equipment, Network system , Infrastructure, IT Service.
Knowledge in Windows Operating System, Microsoft Office, MS SQL would be advantage.
Service-mind and interpersonal skill is a must.
Good communication skill.
Ability to work flexible.
Contract 1 Year. (renewable)