JobThai

Polar Bear Mission Co., Ltd.

See more company details.
Jun 19, 2025

Application Support Intern

pin locationLocation
pin location
mrt iconMRT Phetchaburi
arl iconARL Makkasan
salary iconSalary
salary iconNegotiable
number of positions iconVacancies
number of positions icon1
hybrid work iconHybrid Work
online interview iconOnline Interview
Apply
favorite iconFavorite
print iconPrint
share iconShare
Job Descriptions
- Provide first-line technical support to internal and external users, assisting with inquiries, issues, and requests related to our applications. - Learn to triage and escalate support tickets to appropriate teams when necessary. - Assist in diagnosing and troubleshooting application errors, performance issues, and user-reported problems. - Document support processes, solutions, and frequently asked questions (FAQs) to build out our knowledge base. - Learn to monitor application performance and system health, escalating any anomalies. - Collaborate with the support team to identify recurring issues and propose improvements to our applications or support procedures. - Participate in testing new application features or bug fixes before deployment. - Help maintain accurate records of support interactions and resolutions. - Contribute to a positive user experience by providing timely and courteous support. - Assist in the creation and delivery of training materials or sessions for users when new application features or updates are launched.
Qualifications
  1. Currently enrolled in or recently graduated from a Bachelor's program in Computer Science, Computer Engineering, Information Technology, or a related field.
  2. Strong interest in IT support, software applications, and troubleshooting.
  3. Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users.
  4. A customer-service-oriented mindset with a patient and empathetic approach.
  5. Strong problem-solving abilities and an analytical approach to challenges.
  6. Ability to work independently as well as collaboratively in a team environment.
  7. Eagerness to learn new technologies and processes quickly.
How to apply
Email only
Contacts
Recruit Team
Polar Bear Mission Co., Ltd.
163/141 Soi Pracha-Uthit 11
Don Mueang Don Mueang Bangkok 10210
Email : polar_bear_mission_136@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://freshket.co/
Location
.
Makkasan Ratchathewi Bangkok
Application Methods
Apply Now
Apply by sending JobThai resume.
Upload Files
Apply by uploading resume, portfolio, etc.
Send Email
Apply by sending email.
Easy Form
Apply by filling your brief profile in the form.
Other positions at this company
See all positions
Office Hours: Monday-Friday 8:30-18:00For more information: support@jobthai.comAdvertising: sale@jobthai.comFax: 02-480-9988
THiNKNET Co., Ltd. (Head Office)323 United Center Building, 6th Floor, Room 601, Silom Road, Silom, Bangrak, Bangkok 10500
JobThai has only one website. In no case, we have an affiliate, agent or appointee. Please do not rely on any other website, email, telephone, SMS or other contacting channel. If it is a case, we will prosecute under a lawsuit in the upmost as allowed.
Copyright © 2025 THiNKNET Co., Ltd. All Rights Reserved. | Terms of Service | Privacy Policy | Cookie Policy | Disclaimer