Job DescriptionsKey Competencies
Strategic Agility
Understands the market and competitive landscape; connects strategy to store execution.
Leadership Impact
Creates a shared vision; motivates and aligns teams across functions.
Customer Orientation
Makes decisions based on customer insights; improves service standards.
Data-Driven Decision Making
Uses reports and analytics to identify root causes and drive performance.
Execution Excellence
Sets high operational standards; ensures execution discipline.
Team Development
Coaches and mentors future leaders; manages performance fairly and consistently.
Change Leadership
Leads transformation and adapts to business changes effectively.
Collaboration & Influence
Partners with HQ, other stores, and external stakeholders effectively.
Personal Attributes for Success
· High emotional intelligence and resilience
· Proactive, results-oriented, and hands-on leadership style
· Strong sense of accountability and integrity
· Comfortable working in dynamic, fast-paced environments
· Strong interpersonal and communication skills
· Food Passion demonstrates genuine interest in food trends, product quality, and customer preferences, and uses this passion to drive innovation, excellence, and customer satisfaction in food-related operations.
· Curiosity An eagerness to explore, learn, and understand new ideas, processes, and trends. Actively seeks out knowledge, asks questions, and challenges the status quo to drive improvement and continuous development—for both self and the business.