Jun 27, 2025
IT Support Supervisor (สุขุมวิท64)
Location
BTS Punnawithi
SalaryBased on experience
VacanciesNot specified Apply
Job Descriptions
- Provide expert technical support for hardware and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance.
- In the area of specialization, supporting regular system maintenance update and monitoring to ensure the reliability, security and efficiency of IT infrastructure.
- Respond promptly to incidents, manage ticket queues, and follow up to ensure issues are resolved according to SLAs, minimizing impact on business operations.
- Assist users with technical issues by providing clear and helpful guidance, ensuring excellent customer service and high user satisfaction.
- Maintain detailed documentation of support activities, software and system configurations, and changes, and generate reports on system performance and support metrics.
- Work closely with other IT team members, departments, and external vendors to coordinate support efforts, share knowledge, train IT support specialists, and implement improvements.
- Stay current with emerging technologies, industry trends, and best practices, continuously seeking opportunities to enhance technical skills and improve support processes.
- Responsible in IT procurement tailored to regional needs, managing and executing the IT purchasing function at the regional level to ensure efficient acquisition and delivery of technology solutions that align with specific standards and business objective.
Qualifications
- Bachelor's degree in computer engineering, Computer Science or related field.
- At least 3 years’ professional experience in IT Infrastructure and other related function.
- Experience in technical support such as IT Infrastructure, Cloud Services, Server, Networking, Security, backup, virtualization, telephone system, barcode scanner, Handheld device and other devices for warehouse management industrial.
- Good command of English.
BenefitsSee all Benefits.
How to apply
สมัครผ่าน Jobthai หรือส่ง Resume มาที่
E-mail
Contacts
Talent Acquisition Department
Hafele (Thailand) Ltd.
เลขที่ 57 ซอยสุขุมวิท 64 ถนนสุขุมวิท
Phra Khanong Tai Phra Khanong Bangkok 10260
Tel. : 02-741-7171 Ext. 2773,2791
Email : hafele14_266@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-741-7272
Location
Phra Khanong Tai Phra Khanong Bangkok
Directions
สาขาสุขุมวิท 64
BTS สถานีปุณณวิถี(สุขุมวิท 64) ทางออก 4
รถประจำทาง สาย 2,23,25,38,46,48,ปอ.507,ปอ.508,ปอ.511,132
สำหรับตำแหน่งประจำที่บางนาตราด กม.22
รถประจำทาง สาย 365
Application Methods
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