บริษัท รักษาความปลอดภัย การ์ดฟอร์ซ แคช โซลูชั่นส์ (ประเทศไทย)จำกัด

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Jul 2, 2025

IT Technical Support

Location

Lak Si, Bangkok

Salary

Based on experience

Vacancies

Hybrid Work

Online Interview

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Job Descriptions

JD IT Technical Support General Scope of Work * provides technical assistance to computer and network users by resolving hardware, software, and system issues, both in person and remotely. Key points 1. Experience : 3-5 years IT Support working experience. 2. Computer : Basic networking knowledge and Strong in hardware troubleshooting skills 3. 3. Other : Good in convincing task and enjoyed working with various nationality co-workers, Self-initiative, good interpersonal skill and hardworking. Responsibilities 1. Troubleshooting: Diagnosing and resolving hardware, software, and network issues for users. 2. Installation & Configuration: Setting up and configuring computer systems, software, and peripherals. 3. Maintenance: Performing routine maintenance on hardware and software to ensure optimal performance. 4. User Support Providing technical assistance to users via phone, email, or in person and Perform ad-hoc tasks. 5. Account Management. Creating and managing user accounts and access permissions. 6. Training: Training users on new software and hardware, and providing ongoing support. 7. Documentation: Maintaining documentation of IT systems, procedures, and troubleshooting step. 8. Collaborate with cross-functional teams identify system requirements and enhancements, focusing on stability and scalability. 9. Installed, troubleshoot, and supported Microsoft 365 applications. Qualification 1. Education : Bachelor's degree IT or a related field. 2. Experience : 3-5 years IT Support working experience. 3. Computer : Basic networking knowledge and Strong in hardware troubleshooting skills. 4. Language : Beginner English Intermediate is an advantage. 5. Other : Good in convincing task and enjoyed working with various nationality co-workers, Self-initiative, good interpersonal skill and hardworking.

Qualifications

Education : Bachelor's degree IT or a related field.
Experience : 3-5 years IT Support working experience.
Computer : Basic networking knowledge and Strong in hardware troubleshooting skills.
Language : Beginner English Intermediate is an advantage
Other : Good in convincing task and enjoyed working with various nationality co-workers, Self-initiative, good interpersonal skill and hardworking.