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Jul 7, 2025

EV Charger High Level Technical Support

Location

Huai Khwang, Bangkok

Salary

Negotiable

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Job Descriptions

Product Admission Testing: Perform detailed compatibility and quality testing of new EVC hardware and software before market introduction. Coordinate with suppliers and internal QA teams to evaluate functionality, safety, and communication protocols. Document test results and ensure all products meet company standards and local regulations. Advanced Technical Support: Provide Level 2/Level 3 support for complex technical issues in both hardware and software. Troubleshoot and resolve field issues escalated from the service or project teams. Work closely with R&D, product, and engineering teams to analyze root causes and implement technical solutions. Offer remote and on-site assistance as required. Training: Prepare and deliver technical training sessions and materials for clients, partners, and internal employees. Develop FAQs, manuals, and knowledge base content to improve self-service capabilities. Ensure clear understanding of product features, troubleshooting steps, and standard operating procedures.

Qualifications

Bachelor's degree in Electrical Engineering
Solid knowledge of EV charger hardware, communication protocols (e.g., OCPP, Modbus), and power systems
Excellent communication and presentation skills in both Thai and English
3+ years of experience in EVC systems or electrical/IoT product technical support

BenefitsSee all Benefits.

How to apply

- สมัครผ่าน JobThai - สมัครผ่าน Email

Contacts

คุณสัญญาพร จตุรภัทร์ (คุณเนย)

บริษัท ซีเอส เอนเนอร์จี เทคโนโลยี จำกัด

Raintree Office Garden เลขที่ 272 อาคารA3 ชั้น3 ซอยศูนย์วิจัย 4

Bang Kapi Huai Khwang Bangkok 10310

Tel. : 096-532-6163

Email : csenergy11_41@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://www.csenergytech.co.th/