บริษัท แคร์เน็ต อินเตอร์เนชั่นแนล จำกัด

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Jul 9, 2025

End User Support Team Lead

Location

Khlong Toei, Bangkok

Salary

35,000 - 40,000 THB

Vacancies

Online Interview

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Job Descriptions

• Install and configure computer hardware operating systems and applications. • To support Microsoft product M365 such as MS team, One drive and Outlook. • Monitor and maintain computer systems and networks. • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. • Troubleshoot system and network problems, diagnosing and solving hardware or software faults. • Manages and supports initiative related with IT. • Work closely with infrastructure Manager and regional team to deploy and execute required activity. • Coordinates with external IT suppliers to delivery work and service. • Develop and monitors the budget vs actual for BKK site. • Maintain IT asset inventory at BKK site coordinates with procurement and suppliers for Contract. and agreements to ordering related items. • Evaluation and Feasibility studies to prepare proposals related to IT operation at BKK site. • Acts as gate keeper for safeguarding IT Security at BKK site. • Ensures Infrastructure continuity and IT security are in place for BKK site. • Coach and mentor team members. • Coordinating with other departments within the organization to ensure that projects are completed on time and within budget. • Developing and implementing new technology solutions for the business as needed.

Qualifications

Male or Female, age not over 40
Bachelor’s degree in computer science, Computer Engineering, Information Systems, or IT related fields.
5 - 7 years’ experience in IT support and IT infrastructure.
Able to understand customer contracts, Service Level Agreement, and Scopes of work.
Good Troubleshooting skills and Service mind.
Good communication in English skills.
Able to work under pressure and time constrain.
Able to work in shift and overtime.
Contract 1 years (Renewable)