Mar 27, 2020

Customer Service Executive

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San Kamphaeng, Chiang Mai

salary iconSalary
salary icon N/A
english apply iconEnglish applications only.
number of positions iconVacancies
number of positions icon1 positions
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Job Descriptions
  • Bluechips is offering an exciting opportunity to join our growing team as a Key Account Manager. In this role you would be expected to manage the accounts of our existing orders and regularly communicating with our customers. You would also be expected to communicate with the other departments in Bluechips to keep the customers informed on the progress of their orders and answer any questions that they may have.
  • Responsibilities
  • 1.Manage assigned customer accounts
  • 2.Internal communication with engineering, purchasing and planning teams to ensure the customers' demands are met and surpassed
  • 3.Handle all communications with your customers, via phone, e-mail and face-to face visit
  • 4.Organize customer visit: presentation etc.
  • 5.Using the SAP system to process customer orders, including:
  • i)Quotations
  • ii)Frame Contracts
  • iii)Order Confirmations
  • iv)Order Follow Up (inter-departmental communication)
  • v)Shipment Planning
  • vi)Open Order Management
  • vii)Forecasting/Order Projections
  • 6.Prepare documents and correspondence for RMA, credit note and service complaints
  • 7.Develop new business opportunities with current accounts and assist with customer acquisition
  • 8.Assist technical sales and engineers on quotations
  • 9.Follow-Up on quotes to ensure that quotations turn into orders
  • 10.Track on-time delivery statistics and incoming orders from assigned customers.
  • 11.Maintain positive relationships with customers to ensure high customer retention
Qualifications
  1. Bachelor’s Degree or Higher
  2. Minimum two years successful experience in account management, sales or customer service
  3. Excellent command of written and spoken English
  4. Good computer proficiency, MS Excel skills necessary
  5. Command of the German language a plus : will be adventage
  6. Experience in the electronic manufacturing industry : will be adventage
  7. Sales experience : will be adventage
  8. Experience with the SAP system : will be adventage
  9. Strong organizational skills
  10. Fast Learner
How to apply
  • - Apply through JobThai
  • เอกสารประกอบการสมัครงาน
  • - Resume (English only) /ประวัติการทำงาน (ภาษาอังกฤษ)
  • - Transcript / วุฒิการศึกษา
  • - Copy of ID card / สำเนาบัตรประจำตัวประชาชน
  • - Current photo / รูปถ่ายปัจจุบัน
  • - Working certificate / หนังสือรับรองการทำงาน (ถ้ามี)
  • - Expected salary /เงินเดือนที่คาดหวัง
  • - E-mail
  • Note : Bluechips tries to contact every applicant. However, due to the large amounts of applications received for every position, this is not always possible. If Bluechips has not contacted you within 4 weeks, please consider your application unsuccessful.
Contacts
Human Resource Department (Job Application)
Bluechips Microhouse Co., Ltd.
155 Moo 5
Chae Chang San Kamphaeng Chiang Mai 50130
Tel. : 053-371-001
Email : bluechips_45@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 053-371-099
Location
Working Area : Sankampang Chiangmai
Chae Chang San Kamphaeng Chiang Mai
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Application Methods
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