Urgently Required
Oct 22, 2020

Application Support Manager (Based in Chiang Mai)

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pin location

Saraphi, Chiang Mai

salary iconSalary
salary icon40,000 - 60,000 up to skills and experience
number of positions iconVacancies
number of positions icon1
english apply iconEnglish applications only.
online interview iconOnline Interview
Job Descriptions
  • Lead the E-Commerce Application team
  • Responsible for ensuring adequate support coverage is available during each shift
  • Compiles monthly, quarterly and annual reporting on Application Support metrics
  • Evaluate all problem and impact analysis and recommend solutions and workarounds
  • Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents
  • Coordinate with development team and provide support to both remote and on-site services
  • Management and reporting of key production availability metrics
  • Qualifications
    1. Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related fields
    2. 5+ years of experience in leading IT Application Support or IT Project Management team
    3. Strong communication with the key business stakeholders and provides escalation application support to Software Engineer team
    4. Experience in eCommerce application i.e. Lazada, Shopee, e-Bay, etc.
    5. Magento experience will be a big plus
    6. Ability to multitask and work effectively under pressure
    7. Logical thinking and keen attention to detail
    8. Excellent written and oral communication in Thai and English
    9. Desire to learn new things, flexible, hardworking & customer oriented
    How to apply
    - Apply via Jobthai (Click Apply Now) - Be sure your resume is in English and attached as a word document or PDF file
    ปัณฑิตา เสรีพันธ์พานิช (เฟิร์น)
    Aware Corporation Co., Ltd.
    Aware Corporation
    Tel. : 085-165-9339
    Email : aware_17@trustmail.jobthai.com (Email for job application & inquiry)
    Fax : 053-249-854
    ใกล้ห้างพรอมเมนาดา เชียงใหม่
    Pa Bong Saraphi Chiang Mai
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    Application Methods
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