Mar 23, 2020

IT Helpdesk / Service Desk (Bangna Branch)

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Bang Na, Bangkok

salary iconSalary
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english apply iconEnglish applications only.
number of positions iconVacancies
number of positions icon2
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Job Descriptions
  • 1. Provide consistent quality customer services to external clients based on SLA.
  • 2. Responsible for answering calls from customers, assisting them with entering incidents / problems into service desk system, and escalating critical issues to our internal support team.
  • 3. Log and track requests, and also update call status to customer.
  • 4. Monitor and coordinate the vendor for troubleshooting process.
  • 5. Data Center Operation: DC Patrol, Tape Rotation, Remote Hand service.
Qualifications
  1. Male / Female, 22 - 30 years old.
  2. Experience 1- 2 years in Service Desk, helpdesk or call center support.
  3. Bachelor Degree in Information technology or other related.
  4. Have communication skill and incident management skill.
  5. Verbal and written communication skill in English is required.
  6. Have skill in customer service mind.
How to apply
  • Interested candidates are invited to apply by submit your application letter and resume stating details of education, work experience, a recent photo and expected salary to:
  • - E-mail
  • - Apply by "Quick apply"
  • - Website :
Contacts
Khun Natakorn
NTT (Thailand) Limited
6 Floor, 199 Column Tower Ratchadapisek Road,
Khlong Toei Khlong Toei Bangkok 10110
Tel. : 02-236-7227 Ext.1830
Email : th_ntt_25@trustmail.jobthai.com (Email for job application & inquiry)
Fax : 02-238-2966
Website : www.th.ntt.com
Location
ใกล้ตึกเนชั่นบางนา
Bang Na Tai Bang Na Bangkok
Application Methods
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Easy Form
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