Jagota Brothers Trading Co., Ltd.

See more company details.

รับสมัครด่วน

Apr 18, 2024

Sales Support (ประจำสำนักงานภูเก็ต)

สถานที่ปฏิบัติงาน

Thalang, Phuket

เงินเดือน

ตามประสบการณ์

อัตรา

1 อัตรา

สมัครงาน

Favorite

Job Descriptions

- Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels, including phone, email, and chat - Assist customers in placing orders, providing accurate information about product availability, pricing, and delivery options. - Collaborate closely with the sales team to support their efforts in meeting and exceeding sales targets. - Handle customer complaints, concerns, and requests for product information, ensuring timely resolution and customer satisfaction. - Maintain a comprehensive understanding of our products, services, pricing, and promotions to effectively address customer queries and maximize sales opportunities. - Process customer orders accurately and efficiently, ensuring all necessary documentation is completed and entered into the system. - Act as a liaison between customers and internal departments, including logistics, inventory management, and billing, to ensure smooth order fulfillment and timely delivery. - Provide product recommendations, cross-selling, and upselling opportunities to customers to increase sales revenue. - Stay updated on industry trends, market conditions, and competitor activities to effectively address customer needs and identify potential business opportunities. - Continuously strive to improve customer service processes and identify areas for efficiency and effectiveness enhancements.

Qualifications

Bachelor's degree in any field *New graduated are welcome*
Minimum 0-1 years experience
Good Command in English
Proven experience in a customer service or sales support role, preferably within a fast-paced environment.
Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.
Strong problem-solving and decision-making abilities, with a focus on providing effective solutions to customer issues.
Proficiency in using customer service software, CRM systems, and other relevant tools.
Detail-oriented mindset with excellent organizational skills, ensuring accuracy in order processing and documentation.
Ability to multitask and prioritize tasks effectively, managing time and resources efficiently.
Customer-focused attitude with a commitment to delivering exceptional service and building positive relationships.
Positive and enthusiastic team player with the ability to work collaboratively in a diverse work environment.