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Vanness Plus Consulting Co., Ltd.

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May 10, 2025

NOC Operator 6 positions on site Ratchayothin

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Chatuchak, Bangkok

salary iconSalary
salary iconNegotiable
number of positions iconVacancies
number of positions icon6
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Job Descriptions
Responsibilities: •Monitor network, server, and cloud infrastructure through centralized tools (e.g., Zabbix, SolarWinds, Grafana, Azure Monitor). •Respond to alerts, alarms, and system events in real-time. •Perform Level 1 troubleshooting for network latency, hardware failures, service outages, and connectivity issues. •Follow incident response procedures and escalate to Level 2/3 or vendor support when required. •Track and update tickets within the ITSM system (e.g., ServiceNow, Jira Service Management). •Provide status reports to shift leads or incident managers and assist in root cause data collection. •Perform routine checks on system health, backups, disk usage, CPU/memory consumption. •Support scheduled maintenance, patching notifications, and planned downtime coordination. •Document incident timelines, actions taken, and resolution details for audit and knowledge sharing. •Coordinate with cross-functional teams during critical incidents and provide clear communication updates.
Qualifications
  1. Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or related fields.
  2. Experience: 1–3 years in IT support, infrastructure monitoring, or network operations roles.
  3. Familiarity with basic network concepts (TCP/IP, DNS, VPN, Firewalls, Load Balancers).
  4. Working knowledge of Cloud, Windows/Linux server environments. Experience with monitoring tools such as: Nagios, PRTG, Grafana, Splunk, or Datadog.
  5. Basic command-line troubleshooting (e.g., ping, tracert, netstat, log inspection).
  6. Strong attention to detail and sense of urgency.
  7. Ability to work in a high-pressure, shift-based environment.
  8. Clear written and verbal communication for incident reporting and escalation.
  9. Proficient in English; additional regional language is a plus.
BenefitsSee all Benefits.
How to apply
- Pls send an updated CV with recent photo to Email - สมัคร ผ่าน JobThai (Click Apply Now)
Contacts
Khun Somchai
Vanness Plus Consulting Co., Ltd.
98 North Sathorn Rd., Sathorn Square Office Tower,37th Floor
Si Lom Bang Rak Bangkok 10500
Tel. : 084-922-3468
Email : vannessplus_15@trustmail.jobthai.com (Email for job application & inquiry)
Location
สามารถทำงานเข้ากะได้ 24 x 7
Chatuchak Chatuchak Bangkok
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